How do students transfer themselves in a Live Help session?

Student can transfer themselves to another tutor in a Live Help session. The student must be in the current session for at least 5 minutes before the transfer option becomes available.


  1. Click ‘end session


  2. Pick the reason why the student had initiated a transfer


3. The student will see a new tutor enter the classroom. The new tutor will have access to the entire session with the previous tutor so the student will not need to repeat what they’ve been working on.

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