Students can transfer themselves to another tutor in a Live Help session. The student must be in the current session for at least 5 minutes before the transfer option becomes available.
Instructions:
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Click "end" and select "get another tutor."
2. Select the reason for transferring
3. Confirm the subject
4. The student will be connected with a new tutor. The new tutor can see the chat history to pick up where previous tutor left off. The student does not need to repeat questions or re-upload materials.