For privacy reasons, video conferencing is not an option for students and tutors. Per the Student Code of Conduct, we do not allow students to share images or videos of themselves, even if it relates to schoolwork. For example, if they’re working on a presentation, a tutor can review a script, but not watch a video of the student presenting.
Articles in this section
- What is Live Help?
- How to start a tutoring session?
- How to request help for a class that is not listed on the dashboard?
- How quickly do Paper tutors respond?
- What file types can be submitted in Live Help tutoring sessions?
- Can students use video chat?
- Do tutors review essays during Live Help sessions?
- How do students leave feedback on a Live Help session?
- Can students request to connect with the same tutor?
- Who monitors Live Help Sessions?