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FAQs

  • What is Live Help?
  • How to start a tutoring session?
  • How to request help for a class that is not listed on the dashboard?
  • How to read a message from a tutor? (Videos)
  • How can students use speech to text? (Video)
  • How quickly do Paper tutors respond?
  • What file types can be submitted in Live Help tutoring sessions?
  • Can students use video chat?
  • How to use Voice Typing?
  • How to use Text Reader?
  • Do tutors review essays during Live Help sessions?
  • How do students leave feedback on a Live Help session?
  • Can students request to connect with the same tutor?
  • Who monitors Live Help Sessions?

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