Live Help
Answers to frequently asked questions, how-to guides, and troubleshooting instructions for the Live Help feature.
FAQs
- What is Live Help?
- How to start a tutoring session?
- How to request help for a class that is not listed on the dashboard?
- How quickly do Paper tutors respond?
- What file types can be submitted in Live Help tutoring sessions?
- Can students use video chat?
Live Help Functionality
- How to use whiteboard recording?
- How to send and playback Voice Notes
- How to use the Camera in Classroom feature during a Live Help session
- How can students use the math keyboard during a Live Help session?
- How can students bookmark messages?
- How to use the search functionality on Live Help?
Take a Screenshot
- How to take a screenshot on your Chrome device?
- How to take a screenshot on your Windows laptop?
- How to take a screenshot on your Surface Pro?
- How to take a screenshot on your MacBook device?
- How to take a screenshot on your Android device?
- How to take a screenshot on your iPhone?