Live Help
Answers to frequently asked questions, how-to guides, and troubleshooting instructions for the Live Help feature.
FAQs
- What is Live Help?
- How to start a tutoring session?
- How to request help for a class that is not listed on the dashboard?
- How to read a message from a tutor? (Videos)
- How can students use speech to text? (Video)
- How quickly do Paper tutors respond?
Live Help Functionality
- How to use the Camera in Classroom feature during a Live Help session
- How can students use the math keyboard during a Live Help session?
- How can students bookmark messages?
- How to use the search functionality on Live Help?
- How to use emoji reactions during tutoring Live Help sessions?
- What is a session transfer?
Take a Screenshot
- How to take a screenshot on your Chrome device?
- How to take a screenshot on your Chrome device?
- How to take a screenshot on your Windows laptop?
- How to take a screenshot on your Surface Pro?
- How to take a screenshot on your MacBook device?
- How to take a screenshot on your Android device?